General Data Company, Inc., doing business as GrizzlyTags (hereinafter referred to as “GrizzlyTags,” “Company,” “we,” “us,” “our”), is a company registered in Ohio, United States. We own any related products and services that refer to these Terms and Conditions (the “Terms”) (collectively, the “Services”).
This Agreement, along with any applicable addenda or future amendments expressly referencing it, constitutes the full and exclusive agreement between GrizzlyTags and the Customer. It supersedes all prior proposals, agreements, or communications, whether oral or written, related to the subject matter. You may either accept or decline the Terms, but to submit orders and make payments you must accept the Terms. By continued use of the Services, the individual submitting the order acknowledges and accepts these Terms in their entirety.
If you have any questions regarding these Terms, you can contact us by phone at 855-474-9824, email at roar@grizzlytags.com, or by mail to 4354 Ferguson Dr. Cincinnati, OH 45245, United States.
ENTIRE AGREEMENT
This Agreement governs all purchases of GrizzlyTags-manufactured and third-party distributed products. “Products” include both new and used items. By ordering or using GrizzlyTags’ site, tools, or services, the Customer agrees to these terms. Conflicting or additional terms (e.g., in purchase orders) are rejected unless approved in writing by an authorized GrizzlyTags officer. Other GrizzlyTags representatives of are not authorized to vary the terms set forth. Software licenses, maintenance, and programming services require separate agreements.
The Services are intended only for users aged 18 or older. The Customer is responsible for selecting and using the products, including third-party equipment or services, and for the results obtained. In order to fulfill the Services, we may require accurate personal and company information. By continued use of our services, the Customer agrees to the terms outlined in this Agreement and our Privacy Policy.
This Agreement is the entire understanding between the parties and overrides any prior communications. Changes to the terms are effective upon posting. Continued use indicates acceptance.
THE CUSTOMER ACKNOWLEDGES THAT THE CUSTOMER HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. FURTHER, THE CUSTOMER AGREES THAT THIS AGREEMENT AND ANY OTHER APPLICABLE AGREEMENTS, AMENDMENTS, MODIFICATIONS, AND EXHIBITS, INCLUDING THOSE EFFECTIVE IN THE FUTURE REFERENCING THIS AGREEMENT OR EXPRESSLY MADE A PART HEREOF, WILL BE THE COMPLETE AND EXCLUSIVE STATEMENTS OF THE AGREEMENT BETWEEN THE PARTIES, SUPERSEDING ALL PROPOSALS OR PRIOR AGREEMENTS, ORAL OR WRITTEN, AND ALL OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATED TO THE SUBJECT MATTER HEREOF.
AGREEMENT TO PURCHASE
GrizzlyTags agrees to sell, and the Customer agrees to purchase, the products specified in the Customer’s purchase orders accepted by GrizzlyTags through an Order Confirmation, regardless of whether such orders reference this Agreement.
PRODUCTS
GrizzlyTags reserves the right to modify its product and service offerings at any time, including changes to pricing, specifications, availability, or the addition or removal of items, without prior notice. All purchases made are subject to GrizzlyTags’ then-current Standard Terms and Conditions of Sale unless otherwise agreed. By placing an order, you agree to be bound by these terms; if you do not accept them, do not purchase our products.
We strive to present product details, specifications, and colors as accurately as possible, but we do not guarantee their accuracy or completeness. Actual colors may vary. Technical data and descriptions are based on reliable testing and experience, but many factors affecting product performance are outside our control. It is your responsibility to evaluate the product’s suitability for your intended use.
QUOTATION
Quotes are valid for thirty (30) days and are subject to review after that period. Estimates are based on expected labor, materials, and specifications provided. Any specification changes will require a revised quote. Unless stated otherwise, prices exclude freight and any applicable taxes. Customers are responsible for material suitability. Raw materials for testing are typically provided at no charge. All Blanket & Master pricing is subject to material cost increases unless otherwise agreed in writing.
Each floodcoat or print option/item must meet a one hundred fifty dollar ($150) minimum and include all changes in the quoted price per thousand, based on the quantity ordered. A standard ten percent (10%) over/underrun (or next full roll) applies unless noted; custom materials are subject to a twenty percent (20%) over/underrun.
GrizzlyTags retains ownership of all tools and plates unless the Customer states otherwise on the purchase order or supplies an approved die from a previous vendor. Die approval and certification costs are the customer’s responsibility. GrizzlyTags covers storage, retooling, and replacement for owned dies; if the customer retains ownership, those costs will be billed. Plate charges are based on camera-ready art; additional charges apply for non-camera-ready files. Standard registration is within a one thirty second inch tolerance (±1/32"). Color variance follows industry standards (approx. half a shade) and may vary by material. Exact color matches incur extra charges and must be quoted.
ORDERS, PAYMENT AND BILLING
To complete your transaction and contact you as needed, the Customer must provide accurate account and payment information and keep it up to date (e.g., email, billing details, and card expiration dates.) Orders are not binding until confirmed by GrizzlyTags through an Order Confirmation. We reserve the right to limit or refuse orders at our sole discretion, including but not limited to those from resellers, distributors, or multiple orders placed under the same account, address, or payment method.
Unless otherwise stated or required by law, quoted prices do not include federal, state, or local taxes. Applicable sales taxes will be added to the invoice. In addition to purchase price, Customer agrees to pay amounts equal to any taxes or fees resulting from this Agreement or any activities hereunder, exclusive of taxes based on GDC’s net income. The Customer is responsible for any personal property taxes after shipment.
If Customer claims tax exemption, a valid certificate must be provided at the time the purchase order is submitted. All orders for custom products are final and may require prepayment or COD terms. All prices are in U.S. dollars and are subject to change without notice. Additional charges may apply for custom dies, plates, or inks, which remain the property of GrizzlyTags. Each shipment is treated as a separate transaction and invoiced accordingly.
Orders are billed at current prices at the time of order. Payment terms are prepaid, COD, or open account. Payment is due at the time of order unless open account credit terms have been approved. Purchasing on open account can only commence after our approval of a completed and signed GrizzlyTags credit application. Approved open accounts may be granted net thirty (30) terms, with full payment required within thirty (30) days of the invoice date. Invoices are issued upon shipment. Late payments are subject to interest at one and fifty hundredths’ percent (1.5%) per month or the maximum allowed by law, applied to the total unpaid balance, including any prior late fees. . This late payment charge from previous month(s) shall be added to the balance and the late payment charge will be calculated on the total balance. Customers are responsible for all collection costs, including legal fees. Returned checks will incur a twenty-five-dollar ($25) fee and may result in loss of open account status, requiring future payments by COD or certified check. We reserve the right to revoke open account status without notice.
GrizzlyTags accepts Visa, MasterCard, and American Express for payments made on this website. A processing fee of one and fifty hundredths’ percent (1.5%) will be applied to all American Express transactions, regardless of when the charge occurs. Funds will be authorized at the time of order and charged on the date of shipment. If a credit card is used as payment seven (7) or more calendar days after the shipment date, a convenience fee of three percent (3%) will apply to Visa and MasterCard transactions, and four percent (4%) to American Express transactions. Additionally, a one percent (1%) security fee will apply to any international Visa or MasterCard transactions, defined as transactions using cards issued by non-U.S. banks.
Credit card transactions will be billed under the name GrizzlyTags and are processed securely through Authorize.net using SSL encryption. If your payment is successful, you will receive an email confirmation. If the transaction fails, you will be notified, but GrizzlyTags will not be informed of the reason. You must contact your card issuer for further assistance. By choosing to pay via credit card, you consent to your payment information being securely shared with the authorized payment processor solely for the purpose of completing the transaction. GrizzlyTags takes customer privacy seriously and implements security measures to protect personal data from loss, misuse, or alteration.
In the event of non-payment, GrizzlyTags reserves the right to suspend performance, cancel orders, or terminate agreements without liability. The Customer is responsible for all costs of collection, including attorney’s fees. Interest will accrue on all overdue amounts until paid in full.
SHIPPING AND DELIVERY
Unless otherwise expressly agreed in writing, shipments are FOB origin. Title passes to the Customer for each product when delivered to carrier at shipping point, or on the date we receive the Customer’s order for its purchase, whichever is later. Risk of loss or damage transfers to the customer upon delivery to and receipt by a carrier. All freight charges are the Customer’s responsibility, including any export duties, licenses, and fees for international shipments. Unless a specific carrier has been noted on the purchase order, GrizzlyTags will select a carrier for you, with the express understanding that the carrier is not one of our agents.
Partial shipments may be made and invoiced unless the Customer has provided prior written notice rejecting partial deliveries. All products are packed per standard commercial practices. Quoted freight prices are for single shipments and exclude storage, unless stated otherwise. Freight charges shown at checkout are estimates, actual shipping costs will be calculated and billed at the time of shipment.
Delivery dates are estimates and not guaranteed. Upon Customer request, GrizzlyTags will confirm and amend the estimated shipment date of each on-order product as necessary. Delays caused by factors beyond GrizzlyTags’ control (e.g., acts of God, war, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, fuel facilities, energy, labor or procurement of materials) do not constitute liability. In such cases, delivery schedules will be adjusted accordingly. Customers must inspect goods upon delivery. Shortages or damages must be documented at the time of delivery. It is the responsibility of the Customer to contact the freight carrier within ten (10) days of receipt to submit a claim. GrizzlyTags can assist with freight claims as a courtesy.
GrizzlyTags will provide reasonable accommodation if a Customer requests a delayed delivery prior to shipment. If a Customer delays the delivery for more than thirty (30) days, storage fees will apply: one percent (1%) of the order value for the first month, two percent (2%) for the second, and three percent (3%) for each month thereafter. Failure to accept full delivery of discounted orders entitles GrizzlyTags to adjust pricing to the current rate and immediately invoice for the quantity delivered.
WARRANTIES
GrizzlyTags warrants that its manufactured products will be free from defects in material and workmanship for a period of one (1) year from the date of sale. This warranty is limited to the replacement of defective product or, at our discretion, a credit in the amount of the original purchase price. This warranty does not cover defects or damage resulting from misuse, improper installation, environmental conditions beyond the intended use, or normal wear and tear.
To make a warranty claim, the Customer must notify GrizzlyTags in writing within the warranty period and provide proof of purchase and product details. This warranty is the sole and exclusive warranty provided by GrizzlyTags, and no other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, shall apply.
The warranties for any distributed products, third party products, or other products not manufactured by GrizzlyTags are covered only by the manufacturer’s warranty, if any. These products are not warranted by GrizzlyTags and are sold on an “as-is” basis. The Customer must deal directly with the manufacturer regarding any warranty issues, including warranties of merchantability and fitness for a particular purpose.
GrizzlyTags is not responsible for repairing or replacing consumables (e.g., ribbons), or products damaged due to misuse, neglect, improper maintenance, third-party acts, acts of God, or unauthorized servicing.
RETURNS AND CANCELLATIONS
Returns will only be accepted with the issuance of an RA number by GrizzlyTags. To expedite the return process, the RA number must be printed on the label – not the original carton. Authorized returns are for credit or exchange only. GrizzlyTags does not offer cash refunds.
Products may only be returned if they are unused and complete and are subject to a 25% restocking fee. If the product has been used or has missing components, it may not be returned. Where applicable, all manuals and accessories must be in the original shipping carton with all packing materials. All custom products are made to order and are non-returnable. Exceptions may be made in the case of manufacturing defects. As such, it is the Customer's responsibility to notify GrizzlyTags immediately if a defect is present. All GrizzlyTags custom products have a six (6) month return limit, regardless of fault.
If you need to return an item, please contact us with your order number and item details. We will respond quickly with instructions on how to proceed with the return. If you need to modify or cancel your order, you can either do so through your online account or by contacting us prior to the order being shipped. GrizzlyTags will not accept cancellations once a product has been delivered to a carrier.
Due to the nature of the work, all custom orders are final when the customer provides proof approval. GrizzlyTags is not responsible for errors in content, colors, materials, quantities, or other specifications. If an error does occur, we will make every effort to minimize the cost and inconvenience of any necessary re-runs. If a custom order is canceled, suspended, or reduced, any work in progress will be completed, delivered, and invoiced as originally instructed. Payment is required by such an invoice in accordance with these terms and conditions.
Orders placed and accepted by GrizzlyTags may only be canceled with written approval by an officer of GrizzlyTags and must include terms that fully indemnify GrizzlyTags against any resulting loss. GrizzlyTags reserves the right to charge a cancelation fee of twenty-five percent (25%) of order value if these conditions are not met. GrizzlyTags may cancel or suspend all or part of an order without liability if the customer materially breaches the terms and conditions, becomes insolvent, files for bankruptcy, or enters receivership or similar proceedings. In such cases, GrizzlyTags may also stop shipments and pursue all available remedies, including cancellation and chargebacks. Continuing shipments after customer default does not waive GrizzlyTags’ rights.
THIRD-PARTY PRODUCTS
GrizzlyTags may refer the Customer to third-party products or services that could be relevant or beneficial for use alongside the purchased products. However, any such recommendation or introduction does not constitute an endorsement. The Customer is solely responsible for independently evaluating the suitability of any third-party offerings. GrizzlyTags assumes no liability for any claims, issues, or damages arising from the use of third-party products or services.
If this Agreement involves the sale or use of equipment that includes software, delivery is contingent upon the Customer’s execution of the applicable software license agreement. The Customer acknowledges that all software provided is copyrighted and remains the property of GrizzlyTags and/or its licensors. The Customer agrees not to copy, reproduce, sell, assign, or transfer any part of the software in any form, except as expressly permitted under the terms of the software license agreement.
INTELLECTUAL PROPERTY RIGHTS
All content on the grizzlytags.com site—including text, graphics, trademarks, and other materials—is the property of GrizzlyTags or its licensors and is protected by U.S. and international intellectual property laws. You are granted a limited, non-transferable, and revocable license to access and use the site for personal or internal business purposes. Except where expressly permitted, you may not reproduce, modify, distribute, publicly display, or use any content or trademarks without prior written consent from GrizzlyTags. Downloadable materials marked for personal use must retain all copyright notices. All rights not explicitly granted are reserved. You agree not to misuse or disparage GrizzlyTags' intellectual property, and acknowledge that each party retains ownership of its respective intellectual property.
By submitting materials to GrizzlyTags for printing, you confirm that you hold the rights to those materials and that they do not infringe on any third-party intellectual property. We will, at our own expense, defend the customer against any U.S. patent or copyright infringement claim involving GrizzlyTags-manufactured products and cover any final court-awarded damages, costs, and attorney fees. To qualify, the customer must promptly notify us in writing of the claim and allow GrizzlyTags to control the defense and settlement process. If a product is or is likely to become subject to such a claim, GrizzlyTags may, at its discretion and expense, secure the right for continued use, replace, or modify the product, or request its return. If returned, we will issue a credit based on straight-line depreciation of an equal amount per year over the product’s life. This obligation does not apply to claims resulting from customer-modified products, third-party combinations, or uses outside of GrizzlyTags’ intended purpose. The sale of any product does not grant the customer patent or copyright licenses. For distributed products, any infringement obligations are limited to what may be passed through from the original manufacturer or supplier.
LIMITATIONS OF LIABILITY
To the fullest extent permitted by applicable law, GrizzlyTags, its affiliates, licensors, suppliers, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages—including lost profits, revenue, data, or business—arising from or related to your use of the site, services, linked websites, or third-party products, even if advised of the possibility of such damages. Regardless of the cause of action—whether arising in contract, tort (including negligence), or otherwise—the maximum liability of GrizzlyTags, its suppliers, or independent contractors for any damages incurred by the Customer shall not exceed the amount paid by the Customer to GrizzlyTags for the specific products that gave rise to the claim, or that are directly related to the subject matter of the claim.
This limitation of liability shall not apply to:
- obligations to pay costs, damages, or attorneys’ fees as specified under the Intellectual Property Rights section, or
- claims brought by the Customer for personal injury or damage to real or tangible personal property resulting from the negligence of GrizzlyTags, its suppliers, or independent contractors.
Under no circumstances shall GrizzlyTags, its suppliers, or independent contractors be liable for damages arising from the Customer’s failure to fulfill its responsibilities. Furthermore, GrizzlyTags, its suppliers, and independent contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits or savings, even if previously advised of the possibility of such damages. GrizzlyTags also disclaims any liability for claims made by the Customer based on third-party claims, except as expressly provided in the Intellectual Property Rights section. Despite the choice of Ohio law, the mandatory law of some jurisdictions does not allow limitations on implied warranties or the exclusion or limitation of certain damages. In jurisdictions where certain exclusions are not allowed, some of the above limitations may not apply.
GOVERNING LAW
These Terms and your use of the Services are governed by the laws of the State of Ohio, without regard to its conflict of law principles. This Agreement is deemed entered into and fully performed in Clermont County, Ohio. Any disputes arising from or related to this Agreement or the products provided shall be subject to the exclusive jurisdiction of the courts within Clermont County, Ohio, or the Federal Court for the Southern District of Ohio.
NON-DISCRIMINATION
By accepting this order, GrizzlyTags certifies compliance with Executive Order 11246 (as amended), the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (as amended), and the Rehabilitation Act of 1973 (as amended).
GENERAL
These Terms of Use are governed by the laws of the State of Ohio, USA unless local law requires otherwise. GrizzlyTags may comply with law enforcement requests related to your use of the Services. We may provide notices through the site, email, or other contact methods you’ve shared. If any part of these terms is found invalid or unenforceable, the rest will remain valid. Our failure to enforce any provision does not waive our rights. These Terms, along with any posted policies, form the entire agreement between you and GrizzlyTags and replace all prior communications. No agency or partnership is created. The Customer agrees not to interpret these Legal Terms against us solely because we drafted them. You agree not to challenge these terms based on their electronic format or lack of signature. The English version prevails in case of any translation inconsistencies. Any term or condition that is in violation of state for federal bidding requirements will be null and void for government rights. Stenographical, typographical, and clerical errors are subject to correction.
LAST UPDATED: June 23, 2025
We may change these policies at any time, and your continued use of our services or site after such changes constitutes acceptance. We will alert you about any changes by updating the “Last updated” date above.